Troubleshooting

Devices

• Error: "Unable to open audio record device…"
• “There is not enough memory…”
• My Controller Isn’t Working
• Unable to Select Audio Device / Missing Device

Program-Related

• Cannot Open a Project
• Clean Install Cakewalk by BandLab
• I'm experiencing crashes. What do I do next?
• I’m experiencing latency or audio dropouts while recording!
• I see an activation/demo mode message and cannot save!

BandLab Assistant

• What is BandLab Assistant? Do I have to use it?
• How do I know if BandLab Assistant and CbB are up to date?
• I see a white screen when launching BandLab Assistant
• BandLab Assistant won't update!
• I'm having trouble installing!