My Controller Isn’t Working

Controllers typically fall into two categories: MIDI Keyboard Controllers, and MIDI Control Surfaces. Many modern MIDI keyboards also have a number of rotary encoders, sliders, and pads as well.

If your device came with a standalone synth/program but you aren’t sure how to use it within Cakewalk, you can follow these guides to ensure a proper setup:

Connect a USB MIDI Keyboard

Connect a MIDI Control Surface


If your controller has a keyboard as well as pads, etc, you may need to utilize both articles above, choosing the same device in MIDI > Devices as well as MIDI > Control Surfaces

You can use the following guide to test using your MIDI keyboard controller within a project:

Record using Software Instruments


Reach out to us at
support@bandlab.com with the device details if any issues persist.

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