How do I submit a crash or bug report?

The Cakewalk Help Center has a built-in form to help you submit a crash report to our support team and developers.  

  1. At the top of any page within, select Submit a request Zendesk_Cakewalk_Submit.png
  2. Sign in using your BandLab account credentials (the same information you used to create your BandLab account and install Cakewalk by BandLab) sign_in.png
  3. If you do not have a BandLab account, choose Sign Up to find the Create an Account form create_account.png
  4. After signing up and/or logging into your account, the Submit a request button will populate a form to add details and attachments such as dump files, screenshots, and video links. Zendesk_Cakewalk_Request_Form.png
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